business communication---chapter-1(communication in business)

Q.1.What does the term "communication" refers to?
A.1.a)To impart.
b)To participate.

Q.2.One of the neglected areas of human development is/
A.2.Communication.

Q.3.Human communication is often more non-verbal than verbal.
A.3.True.

Q.4.Internal communication is also known as?
A.4.Intrapersonal communication.

Q.5.Internal communication is the way we talk to ourselves.
A.5.True.

Q.6.Words that are actually written and spoken is?
A.6.External communication.

Q.7.Communication only involves humans?
A.7.False.

Q.8.Non-verbal behaviour of humans and animals is quite similar.
A.8.True.

Q.9.Is there any correlation between communication and income?
A.9.yes.

Q.10.Good writing and speaking skills along with proper etiquettes and listening skills determines what?
A.10.career success.